Terms & Conditions

Welcome to The Gift Mall! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our site and placing an order, you agree to comply with the following terms. Please read them carefully.

1. General Terms

• By using The Gift Mall’s website and services, you confirm that you are of legal age and have the authority to enter into a binding agreement.
• We reserve the right to modify these terms at any time. Continued use of our site after changes are made constitutes acceptance of the revised terms.

2. Product Information

• We strive to provide accurate product descriptions, images, and prices. However, slight variations may occur due to the nature of custom and handmade items.
• Availability of products is subject to change without notice. We reserve the right to discontinue any product at our discretion.

3. Orders & Payments

• Order Acceptance: All orders are subject to acceptance by The Gift Mall. We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases where products are unavailable, pricing errors occur, or payment issues arise.
• Pricing: Prices displayed on our website are in [currency] and may be subject to change without notice. Taxes and shipping fees are calculated at checkout.
• Payment: Full payment is required at the time of placing an order. We accept various payment methods as displayed on our website. Payment processing is secured and encrypted for safety.

4. Customization & Bulk Orders

• Custom and bulk orders are welcome. All specifications must be confirmed before production begins. Customers are responsible for ensuring the accuracy of details provided for personalized items.
• Production timelines for bulk and custom orders may vary, and delivery estimates will be communicated upon confirmation of the order.

5. Shipping & Delivery

• Shipping Fees: Shipping costs are calculated based on the destination, size, and weight of the package. Any additional fees (e.g., customs duties for international orders) are the customer’s responsibility.
• Delivery Times: We aim to deliver products within the estimated timeframe, but delays may occur due to factors beyond our control (e.g., shipping carrier issues, customs delays). The Gift Mall is not liable for such delays.

6. Returns, Refunds & Exchanges

• Return Policy: Returns are accepted only for defective, damaged, or incorrect items. Please refer to our Return & Refund Policy for detailed information.
• Refunds: Refunds will be processed once the returned item is inspected and approved. Refunds are not available for personalized or custom items unless there is a manufacturing defect.
• Exchanges: Exchanges are permitted for defective or damaged items. We do not offer exchanges for preference changes.

7. Intellectual Property

• All content, including logos, images, text, and designs, on The Gift Mall’s website, is the intellectual property of The Gift Mall. Unauthorized use of our content is prohibited.
• Customers who provide logos or designs for customization must ensure they own the rights or have permission to use them. The Gift Mall is not liable for copyright infringement arising from the use of customer-provided content.

8. Limitation of Liability

• The Gift Mall is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the value of the order placed.
• We are not responsible for any issues related to third-party service providers, including shipping carriers and payment processors.

9. Privacy Policy

• Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in [jurisdiction].

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: [contact email]
• Phone: [contact phone number]