Privacy Policy

1. Information Collection

We collect various types of information to provide and improve our services:

• Personal Information: Names, business details, email addresses, phone numbers, and billing addresses to facilitate transactions and communication.
• Payment Information: Credit card details, banking information, or other payment methods to process orders securely.
• Order Details: Information related to product orders, preferences, and feedback to customize your gifting solutions and ensure customer satisfaction.
• Website Usage Data: Data gathered through cookies and similar technologies, including IP addresses, browser types, and browsing behavior, to improve our website’s functionality and user experience.

2. Use of Information

The information we collect is used for:

• Order Processing: Managing orders, shipments, and delivery of corporate gifts.
• Customer Support: Communicating with you regarding orders, inquiries, or any issues.
• Personalization: Customizing products and marketing based on your preferences.
• Marketing Communications: Sending promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.
• Website Improvement: Enhancing our website’s performance, usability, and content through data analysis.

3. Disclosure of Information

• Service Providers: We may share information with trusted third parties who assist in providing our services, such as payment processors, delivery companies, and marketing partners. These parties are contractually bound to maintain the confidentiality of your information.
• Legal Compliance: We may disclose information if required by law, legal process, or in response to a government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Secure encryption technology is used during payment transactions to ensure the confidentiality of sensitive data.
• Access Control: Restricted access to your information, ensuring only authorized personnel can view or manage it.
• Data Protection: Regular monitoring and updates to our security protocols to safeguard against unauthorized access, breaches, or data loss.

5. Cookies and Tracking Technologies

• We use cookies, web beacons, and similar technologies to enhance user experience, analyze website traffic, and personalize content.
• You can control cookie preferences through your browser settings. Disabling cookies may limit certain features on our website.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Upon request, we will delete or anonymize your personal data when it is no longer needed.

7. Your Rights

• Access and Correction: You can access, update, or correct your personal information at any time by contacting us.
• Deletion and Restriction: You may request the deletion or restriction of your data in certain circumstances.
• Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our support team at [contact information].

By using our services, you acknowledge and agree to this Privacy Policy. Thank you for trusting The Gift Mall for your corporate gifting needs.